Welcome to United Water Restoration Group, Inc. (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website and services.

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services

1.1. United Water Restoration Group provides restoration, remodeling, and rebuild services through independently owned and operated franchise locations.

1.2. Services are subject to availability and may vary based on location, resources, and operational capacity.

1.3. Submitting a request through our website does not guarantee service availability or acceptance of a project.

2. Payments

2.1. We may offer online payment options for your convenience.

2.2. By submitting payment, you represent that you are authorized to use the selected payment method and authorize us to charge the applicable amount.

2.3. Payments for services rendered are generally considered final unless otherwise agreed upon in writing.

2.4. If you believe there is a billing error, you may contact us for review. We will make reasonable efforts to address concerns.

3. Website Use

3.1. You agree to use this website only for lawful purposes.

3.2. You may not use the website in any way that could damage, disable, or impair its functionality.

3.3. We reserve the right to restrict or terminate access to the website at our discretion.

4. Intellectual Property

4.1. All content, logos, trademarks, and materials on this website are owned by or licensed to United Water Restoration Group.

4.2. You may access and use the website for personal, non-commercial purposes only.

4.3. You may not reproduce, distribute, modify, or use any content without prior written consent.

5. Service Limitations and Liability

5.1. We strive to provide accurate information but do not guarantee the completeness or accuracy of website content.

5.2. To the fullest extent permitted by law, United Water Restoration Group shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

5.3. You agree to indemnify and hold harmless United Water Restoration Group, its affiliates, franchisees, employees, and agents from any claims arising from your use of our services.

6. Text Messaging (SMS) Terms

6.1. By providing your phone number through our website forms or other communication channels, you consent to receive text messages from United Water Restoration Group, Inc. related to your inquiry, requested services, or ongoing projects.

6.2. These messages may include appointment confirmations, service updates, project scheduling, and follow-up communications related to restoration, remodeling, and rebuild services.

6.3. With your explicit consent, you may also receive marketing and promotional messages, including special offers and service updates.

6.4. Message frequency varies. Message and data rates may apply.

6.5. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected] or 800-430-5838.

6.6. Consent to receive text messages is not a condition of purchase.

6.7. Mobile carriers are not liable for delayed or undelivered messages.

7. Privacy

7.1. Your use of our website and services is also governed by our Privacy Policy.

7.2. We encourage you to review our Privacy Policy to understand how your information is collected and used.

8. Eligibility (Age Requirement)

8.1. By using this website or opting in to receive communications, you represent that you are at least 18 years of age or the age of majority in your jurisdiction.

8.2. If you are under 18, you may only use our services with the involvement and consent of a parent or legal guardian.

9. Governing Law

9.1. These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida.

9.2. Any disputes arising from these Terms shall be resolved in the courts located within the State of Florida.

10. Changes to These Terms

10.1. We reserve the right to update or modify these Terms at any time.

10.2. Updates will be posted on this page with a revised effective date.

10.3. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

11. Contact Information

If you have any questions about these Terms, please contact us:

United Water Restoration Group, Inc.
Email: [email protected]
Phone: 800-430-5838

Last Updated: March 2026